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In this position, you will be responsible for helping to run the day to day accounts receivable operations of the company, including but not limited to:

• Reporting to Billing Lead and Controller
• Invoicing clients
• Screening and approving new orders
• Processing payments
• Responding to chargeback notifications
• Assisting clients via telephone, support ticket, and email
• Performing account modifications
• Performing monthly audits of licenses used
• Investigating accounts to send to collections and subsequent follow up
• Other administrative and financially related duties as assigned

In order to meet the needs and requirements of both our clients and our business, you will be working together with our technical support, sales, and customer service departments frequently, so we are looking to find a highly motivated person who thrives in a fast-paced, yet pleasant and professional environment.

While this is not a technical position, due to the nature our company a reasonable level of technical literacy is a must and knowledge of web-hosting in general would be an asset. As the vast majority of your time will be spent using a computer, good touch typing (i.e. 60 wpm) skills are also required. You must possess great customer service skills and be very detail oriented.

Applicant must be able to work in early morning shift (3 am – noon or 6 am – 3 pm) and may require to work on the weekend as well.

This is a full time position with full benefits (vacation, medical, dental, vision, and employer matching 401(k), sec. 125, sec. 132).

Please forward a cover letter, complete resume to careers@superb.net. To apply, please forward a cover letter and current resume, salary expectation to careers@superb.net.

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The Hosting Sales Representative is responsible for producing leads, pursuing prospects and presenting the value of our Data Center and related hosting services. You will make phone and/or web presentations, and occasionally travel directly to local clients to promote our services. You will actively follow up on contacts using our CRM systems. You will help us build enterprise value by helping us explore the potential of our staff, resources and partners by educating clients to the power, resiliency and numerous redundancies of our data centers, innovative and leading cloud hosting platform and IP backbone. Together we will build a valuable and lucrative account base for you and a leading market position for our company.

You will help develop a target list of potential clients and are responsible for contacting and convincing them to use our products and services. You will set these meetings by all means necessary. To succeed you will need to pinpoint the specific value propositions that invite each manager to learn more about our programs and help them learn how they can maximize the value to their business by outsourcing their critical Internet presence infrastructure needs (i.e. data center & bandwidth) to us, or by using us as an end-to-end Infrastructure-as-a-Service (IaaS) provider through leveraging our infinitely scalable and highly differentiated cloud hosting platform, or by taking advantage of our wide range of dedicated server options.

We want a self-motivated, hard-working and driven individual to establish new relationships between prospects and our company. This position is responsible for managing the entire sales cycle to generate new sales activity and to managing and nurturing such acquired customer accounts and relationships. Through the process of lead generation, networking, cold calling, and building relationships, you will build and grow your customer base – and thus remuneration.

• Identify targeted profile prospects; qualify, present, close and follow-up sales activities
• Manage relationships between customers and our organization
• Find, qualify and contact leads independently, as well as follow through on any leads provided by us
• Arrange online and in-person product presentations with potential customers
• Pitch convincingly by identifying our competitive advantages
• Provide feedback to our marketing team to help optimize promotion campaigns and recommend new ones
• Provide feedback to the development team about future product enhancements and other matters, based on your field knowledge
• Participate in trade shows, events, trainings and outings in support of the business plan
• Be able to engage decision makers including business owners, C level executives, and IT personnel to drive the sales process
• Continually learn the industry, products and new technologies through interaction with the team, self-study and online training programs
• Document communications in CRM and discuss progress regularly with Manager
• Take ownership of the complete sales cycle and responsibility for assuring customer satisfaction

• 3-5 years of successful field sales and product presentation experience in data center, web hosting or telecom sales preferred; high-technology sales or related experience required
• Experience in successfully managing customer relationships
• B.S. / B.A. (Marketing, MIS, Business Admin.) or equivalent experience
• Strong interpersonal and relationship building skills
• Superior organizational, oral and written communication skills
• Professional interaction working with team members
• Solid understanding of the technical concepts behind IP networks, Internet, data centers and servers
• Strong knowledge of Salesforce.com and ability to fully utilize all facets of the application
• Ability to quickly learn and demonstrate a comprehensive understanding of new products, and subsequently be able to tailor solutions for clients as our product expert
• Persuasive, appropriately aggressive, intuitive, and diplomatically professional
• Strong prospecting and closing skills
• Accepts responsibility and demonstrates excellent follow-through
• Excels at establishing and maintaining positive customer relationships
• Excellent written and oral communication and presentation skills
• High energy with a can-do attitude
• Interest in and knowledge of data centers, Internet and networking technology
• Highly technical mindset, able to comprehend and learn new concepts quickly and efficiently individually; strong complimentary online technical research and analytical skills
• Aptitude for discussing, writing about and learning new technical concepts
• Experience managing own work to achieve targeted results
• Independent and self- motivated

This is a full time, on-site position, with potential for growth, if one is so inclined, to a sales management or supervisory role. Remuneration is largely based on performance and thus has very significant growth potential. Applicant must be located in Honolulu area and authorized to work in the US.

To apply, please forward a cover letter, current resume and remuneration expectations to careers@superb.net.

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This is a full-time position with employee benefits. The UI/UX Designer will be required to work on-site and hands-on in our corporate office in Honolulu, Hawaii. Applicant must be authorized to work in USA legally and be able to relocate to Honolulu, Hawaii at the applicant’s expense. Remote work arrangement will not be considered at this time.

Be responsible for conceiving (presenting multiple mock-ups) and developing on-going updates and revamp of the corporate web sites that reflects the latest in design trends and technologies. Work with departmental personnel to design and maintain web sites and ensure that they are visually effective, accessible and easy to use. Translate non-technical business requirements into dynamic, functional web applications. Manage a queue of requests of varying scope and complexity. Integrate third party applications into the web site support web analytics and search engine optimization efforts through diligent coding practices. Communicate effectively with internal clients; spear-head and play an active role in website planning and innovation. Conceptualize, design, layout and produce compelling on-brand, on-strategy creative solutions via print, web, and PowerPoint. Construct engaging presentation experiences, drawing together animation, charts and info graphics into informative and engaging experiences. The ideal candidate will be a proactive, self-starter with a demonstrated passion for marketing/advertising direct response design.

• Expert knowledge of web standards and browser compatibility issues;
• Expert knowledge of building interactive content with the following software/technology: Action Scripting, Adobe Creative Suite, QuickTime, MS Office Suite, familiarity with HTML and CSS and capable of producing cross-browser, cross-platform, modular and reusable code;
• Superior skills in graphic design, user interface design, typography and illustration;
• Superior UI/UX hands-on experience;
• Experience with MySQL, jQuery, and popular frameworks like Prototype or Dojo;
• Ability to create dynamic pages using dynamic keyword insertion for both paid and organic search traffic;
• Understanding of SEO best practices including: title tags, keyword density, internal linking and page rank channeling, external linking, duplicate content issues, robots, XML sitemaps;
• Very well versed in Google Analytics, Web Site Optimizer;
• Basic knowledge of how to administer web servers and subversion;
• Experience with web chat, quote request forms;
• Ability to manage multiple tasks simultaneously while meeting deadlines;
• Exercises excellent judgment in analyzing and resolving complex issues;
• Exceptional attention to detail;
• Effective oral and written communication skills;
• Ability to juggle multiple projects in various stages of development and meet deadlines;
• Expertise in applying best practice during plan/design/implementation phases;
• Marketing or equivalent work experience 2-5 years of professional web development experience with a solid understanding of graphic design;
• Candidate must have an online portfolio and must be able to develop without tables to be considered for this position;
• Candidates that have knowledge of the web hosting industry, dedicated servers, managed hosting, load balancing, firewalls, clustering, and databases will be strongly preferred.

The Company offers numerous career advancement and professional growth paths and options available, with competitive wages, a strong performance-based bonus system, and other items such as strong company contributions to its staff 401(k) plan. Initiative and outstanding contribution are encouraged and rewarded.

Please forward a cover letter, complete resume, online portfolio links and salary requirement to careers@superb.net.

Apply Today

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This is a full-time position with employee benefits. The Web Developer will be required to work on-site and hands-on in our corporate office in Honolulu, Hawaii. Applicant must be authorized to work in USA legally and be able to relocate to Honolulu, Hawaii at the applicant’s expense. Remote work arrangement will not be considered at this time.

• Be responsible for conceiving (presenting multiple mock-ups) and developing on-going updates and revamp of the corporate web sites that reflects the latest in design trends and technologies;
• Work with departmental personnel to design and maintain web sites and ensure that they are visually effective, accessible and easy to use;
• Translate non-technical business requirements into dynamic, functional web applications;
• Manage a queue of requests of varying scope and complexity;
• Communicate effectively with internal clients; spear-head and play an active role in website planning and innovation;
• Play an active role in website planning and innovation;
• Perform sites maintenance and refinement;
• The ideal candidate will be a proactive, self-starter with a demonstrated passion for marketing/advertising direct response design.

• Expert knowledge of web standards and browser compatibility issues
• Expert knowledge of building interactive content with the following software/technology:
• Action Scripting
• Adobe Creative Suite
• QuickTime
• MS Office Suite
• Familiarity with HTML and CSS and capable of producing cross-browser, cross-platform, modular and reusable code
• Superior skills in graphic design, user interface design, typography and illustration;
• Superior UI hands-on experience;
• Experience with MySQL, jQuery;
• Ability to create dynamic pages using dynamic keyword insertion for both paid and organic search traffic
• Understanding of SEO best practices including: title tags, keyword density, internal linking and page rank channeling, external linking, duplicate content issues, robots, XML sitemaps
• Very well versed in Google Analytics, Web Site Optimizer
• Basic knowledge of how to administer web servers and subversion
• Experience with web chat, quote request forms
• Ability to manage multiple tasks simultaneously while meeting deadlines
• Exercises excellent judgment in analyzing and resolving complex issues
• Exceptional attention to detail
• Effective oral and written communication skills
• Ability to juggle multiple projects in various stages of development and meet deadlines
• Expertise in applying best practice during plan/design/implementation phases
• Marketing or equivalent work experience 2-5 years of professional web development experience with a solid understanding of graphic design
• Candidate must have an online portfolio and must be able to develop without tables to be considered for this position
• Candidates that have knowledge of the web hosting industry, dedicated servers, managed hosting, load balancing, firewalls, clustering, and databases will be strongly preferred.

The Company offers numerous career advancement and professional growth paths and options available, with competitive wages, a strong performance-based bonus system, and other items such as strong company contributions to its staff 401(k) plan. Initiative and outstanding contribution are encouraged and rewarded.

Please forward a cover letter, complete resume, online portfolio links and salary requirement to careers@superb.net.

Apply Today